Quote Terms and Conditions
This quote is valid for 3 days. Pricing is only guaranteed for this time period. If the quote is not accepted within the 3-day grace period, an invoice for the completed diagnostic will be sent. and the quote will need to be reviewed by our staff for current pricing and resent for approval. Resent quotes will need to be accepted within 24 hours of receipt. Once approved, a call will be generated, a time and date for service scheduled, and a call/email will be made to notify the customer when to expect repair to be completion.
Invoice Terms and Conditions
SERVICE CHARGE POLICIES
A minimum service invoice will include 1 hour of travel and 1 hour on site. If multiple calls are being completed at one time at one location, only the first invoice will contain a trip charge. After 1 hour on site customer will be charged by the ½ hour for additional required diagnostic/repair time for each call.
Travel outside normal service radius will be assessed by time both to and from service area and overnight accommodations if needed.
After-hours emergency calls and Saturdays will be billed at time and a half. After hours rate begins at 5:00 pm until 7:00 am. Sundays and Federal Holidays will be charged at double time rate at non contracted rate regardless of contract.
FEES AND RATES
PM program/Contract Labor Rate: $145 per hour
Non-Contracted Labor Rate: $180 per hour (New customer invoices are required to be paid at time of diagnostic/service for first service call).
Installation Labor Rates: $180 per hour (Custom quote with onsite walk through will be provided for each installation request)
For Non-Contracted Customers: Credit card required to be on file at time of scheduling first call. Another payment method may be used at time of service if preferred. If no other payment method is requested card on file will be charged for diagnotic and/or repair.
Travel Rate: $145 per hour/non contracted $180 per hour
PAYMENT SCHEDULES
PM program/Contract Customers: Services Provided must be settled within 30 days of the date listed on the invoice. For large repairs with part cost in excess of $2,000.00 a separate invoice will be sent for pre-payment of required part prior to scheduling a repair call. Payments can be made by EFT, business check, and/or credit card.
Non-Contracted/non-facility based customers: New customer invoices are required to be paid at time of diagnostic/service for first service call. Credit card required to be on file at time of scheduling first call. Another payment method may be used at time of service if preferred. If no other payment method is requested card on file will be charged for diagnotic and/or repair upon invoicing. Payments can be made by EFT, business check, and/or credit card.
non-contracted facility based customers: Services Provided must be settled within 10 days of the date listed on the invoice. For large repairs with part cost in excess of $2,000.00 a separate invoice will be sent for pre-payment of required part prior to scheduling a repair call. Payments can be made by EFT, business check, and/or credit card.
LATE PAYMENTS
For PM program/contract accounts & non-contracted facility based customers- If invoice is past due more than 5 days, your account will be suspended for service calls, a $25 late fee for all invoices $500 or less or 5% for all invoices $501 and above will be added to your invoice and account must be brought current prior to any new calls being scheduled.
DEFAULT
If any payment obligation under this Note is not paid when due, the customer promises to pay all costs of collection, including reasonable attorney fees, whether a lawsuit is commenced as part of the collection process.
All payments of principal and interest on this Note shall be paid in the legal currency of the United States. The customer waives presentment for payment, protest, and notice of protest and demand of this Note.
If any of the following events of default occur, this Note and any other obligations of the customer to the service provider, shall become due immediately, without demand or notice:
1) the failure of the customer to pay the principal and any late fees when due;
2) the liquidation, dissolution, incompetency or death of the customer;
3) the filing of bankruptcy proceedings involving the customer as a debtor;
4) the application for the appointment of a receiver for the customer;
5) the making of a general assignment for the benefit of the customer's creditors;
6) the insolvency of the customer;
7) a misrepresentation by the customer to the service provider for the purpose of obtaining or extending credit; or
8) the sale of a material portion of the business or assets of the customer.
V. SEVERABILITY OF PROVISIONS
If any one or more of the provisions of this Note are determined to be unenforceable, in whole or in part, for any reason, the remaining provisions shall remain fully operative.
Service Agreement
This agreement contains the entire understanding between Baele and Sanders Services, DBA Bass Repairs (hereby referred to as “service provider”) and designated customer. It supersedes all prior and simultaneous agreements between the parties in both verbal and written communication. The only way to add or change this agreement is to do so in writing, signed by all the parties.
COOPERATIVE SPIRIT: Both parties agree that cooperation and communication for
the best possible repair results are the paramount consideration of this agreement. Thus, decisions are restricted to the Customer and the Service Provider.
LIMITATIONS / NEGOTIATED TIME / ADDITIONAL TIME: The service scheduled and selected location(s) and participation as pre-discussed is designed to accomplish the goals and wishes of the Customer in a manner approved by all parties. The repair/diagnostic shall start at the agreed upon time. It is not uncommon for repairs to go longer than anticipated if unforeseen circumstances occur. Additional charges may apply.
LOCATION RULES: The Service Provider is limited by the physical attributes of the location, guidelines/rules of the location, and the management staff. The Customer agrees to accept the technical results of these impositions on the Service Provider. In the event that the Service Provider cannot be accommodated to complete the repair/diagnostic the customer is aware that an invoice will still be sent out for the minimum invoice requirement that includes service provider travel and 1 hour on site. Negotiation with the officials for moderation, changes, or adjustments of certain guidelines is the responsibility of the Customer and the Service Provider is to be notified of any changes.
Terms and Conditions subject to updates and changes as needed.